Nassau County: Lake Success

Frequently asked questions

• What should I bring with me to my appointment?

  Be sure to bring your insurance card(s), referral paperwork, copayment, medication list, and all eyeglasses you currently wear (including readers). Please leave valuables, personal items and items that make a lot of noise at home.

• Is your location handicap accessible?

  Yes, the underground parking lot includes a wheelchair ramp on the south side and the above ground parking lot includes a wheelchair ramp at the main, west, entrance near the valet parking. The building includes wheelchair ramps, handrails on the staircases, an elevator and handicap-accessible facilities. We have handicapped parking spaces available in the parking lots.

• How do I find the practice?

  How do I find the practice?

• May I bring someone with me to my appointment?

  You are welcome to bring a family member or caretaker with you to your appointment. They are welcome to join you in the exam room or wait in our waiting room.

• I'm a new patient. How early should I arrive for my appointment?

  Please arrive 15 minutes before the time of your scheduled appointment so that you can sign in and present your insurance card at the front desk. We will have you complete the necessary paperwork. Appointments usually last approximately 1 – 2 hours, depending on the type of appointment, longer for glaucoma consultations.

• Do you offer free wi-fi?

  Yes, we offer free wi-fi at this location.

• Where can I park?

  Parking is free in the above ground and underground on-site parking lot. Valet parking costs $3.00 for up to 2 hours, $1 per hour after that. We offer a covered drop-off for patients as well as an underground entrance